# Dulitha Ratnapala

> Learning platforms, eLearning and project delivery. Sydney, Australia.

I'm a learning technology specialist based in Sydney. I've spent almost six years in software and learning technology, most of it at a small Melbourne eLearning studio that works with government, education and corporate clients. I'm now the studio's sole employee, so I cover a lot of ground: managing platform projects with vendors and partners, administering learning management systems, building courses, supporting learners, and producing the reports that show how a program is going.

## Case studies

- [Moving a government training portal onto Moodle 5.0, now with 3,800+ users](https://dulitha.net/work/lms-migration-drupal-to-moodle/): As technical lead and project manager, I moved a state government training portal from an outdated Drupal LMS to Moodle 5.0, with online modules and session booking on one platform. (Markdown: https://dulitha.net/work/lms-migration-drupal-to-moodle.md)
- [Taking an 8-module cultural safety program from script to release](https://dulitha.net/work/cultural-safety-program-production/): How I ran production, testing and release for an 8-module First Peoples cultural safety eLearning program for a state transport department. (Markdown: https://dulitha.net/work/cultural-safety-program-production.md)
- [Tracing 826 mismatched completion records to one migration rule](https://dulitha.net/work/lms-data-investigations/): Two data investigations on a newly migrated government LMS: reconciling 29,016 completion records, and matching booking confirmations to 1,232 enrolments. (Markdown: https://dulitha.net/work/lms-data-investigations.md)
- [Rebuilding two governance tools for school councils, ready for department review](https://dulitha.net/work/self-assessment-and-declaration-tools/): How I specified, tested and documented a self-assessment tool and a membership declaration tool for school councils: 124 tracked items over 19 test rounds and a 21-page guide. (Markdown: https://dulitha.net/work/self-assessment-and-declaration-tools.md)
- [Fixing a training portal's 26 system emails and restoring the survey link](https://dulitha.net/work/lms-system-emails/): How I reviewed and rebuilt a government training portal's 26 system emails, restored the session survey link, added calendar links and got the release safely live. (Markdown: https://dulitha.net/work/lms-system-emails.md)
- [17 quarterly reports in a row, each now done in under a day](https://dulitha.net/work/recurring-program-reporting/): How I produced quarterly and monthly reports from two government LMSs from 2022, and cut each report's turnaround from 2–3 days to under a day with reusable formulas. (Markdown: https://dulitha.net/work/recurring-program-reporting.md)
- [Four small tools that filled gaps around a government LMS](https://dulitha.net/work/lms-supporting-tools/): The help and FAQ pages, enquiry form, certificate designer and calendar helper I built alongside a government LMS, so routine tasks don't need developer time. (Markdown: https://dulitha.net/work/lms-supporting-tools.md)
- [Keeping a 50-title eLearning catalogue current, including a 2026 law update](https://dulitha.net/work/heavy-vehicle-update-and-go1-catalogue/): How I updated a heavy vehicle safety course for the 2026 law changes, built a bridging module for returning learners, and look after the studio's 50-title Go1 catalogue. (Markdown: https://dulitha.net/work/heavy-vehicle-update-and-go1-catalogue.md)
- [Building and maintaining a 4-module office induction for a state transport department](https://dulitha.net/work/office-induction-program/): How I helped build, test and deliver a 4-module online induction with 5 videos for a state transport department's office, then kept it current through change rounds and a rename. (Markdown: https://dulitha.net/work/office-induction-program.md)
- [Producing and publishing two compliance courses for a global eLearning marketplace](https://dulitha.net/work/go1-marketplace-courses/): How I worked on every stage but filming of a food safety course and a 4-module gender discrimination course sold through Go1, and owned their testing and publishing. (Markdown: https://dulitha.net/work/go1-marketplace-courses.md)
- [Owning school council eLearning end to end for a state education department](https://dulitha.net/work/school-council-modules-and-updates/): How I owned two student modules from script edits to release, set up a principal admin view, and delivered two explainer videos and updates for a state education department. (Markdown: https://dulitha.net/work/school-council-modules-and-updates.md)

## Case studies by focus

- [LMS administration](https://dulitha.net/work/focus/lms-administration/): Running learning platforms day to day: users, roles and permissions, enrolments, certificates, notifications, reporting and support.
- [Project and delivery management](https://dulitha.net/work/focus/project-delivery/): Getting platform and course work delivered through vendors and partners: requirements, trackers, testing, release sign-off and stakeholder walkthroughs.
- [Business analysis](https://dulitha.net/work/focus/business-analysis/): Turning briefs and existing systems into requirements, access rules and specifications, then checking the build against them.
- [Change and adoption](https://dulitha.net/work/focus/change-and-adoption/): Getting people ready for and using a new system: guides, walkthroughs, training, support, and the details that make adoption easier.
- [Learning design and eLearning](https://dulitha.net/work/focus/learning-design-elearning/): Producing, testing and publishing eLearning in Articulate Storyline and Rise: scripts, video, review rounds, SCORM and accessibility.
- [Data and reporting](https://dulitha.net/work/focus/data-and-reporting/): Recurring reports, reconciliations and data investigations that people can rely on.

## About

- [About Dulitha Ratnapala](https://dulitha.net/about/): Learning technology specialist in Sydney. Experience, education, tools and how I use AI.
- [CV (PDF)](https://dulitha.net/files/dulitha-ratnapala-cv.pdf)
- [Accessibility statement](https://dulitha.net/accessibility/)
- Contact: dulitham@outlook.com · https://www.linkedin.com/in/dulitha-ratnapala

## Optional

- [Full text: About and every case study in one Markdown file](https://dulitha.net/llms-full.txt)
